General Business FAQs

Q: What services does your company provide?

A: We specialize in global outsourcing and recruitment services exclusively for accounting firms in the UK, USA, Australia, and Ireland. Our services are designed to help you scale your business, increase efficiency, and reduce operational costs. We also offer unique model where we help you setup your own back office and look after your team. We call it TGPway.

Q: Which countries do you serve?

A: We provide our services to accounting firms located in the United Kingdom, the United States, Australia, and Ireland.

Q: How can your services benefit my accounting firm?

A: Our solutions help you overcome challenges such as staff shortages, high overhead costs, and workflow bottlenecks. By partnering with us, you can free up your in-house team to focus on high-value client work, improve service delivery times, and achieve greater profitability. With our unique model, our cost sometimes works out to be cheaper than traditional outsourcing service providers without compromising on quality.

Outsourcing FAQs

Q: What accounting tasks can I outsource to your team?

A: We can handle a wide range of tasks including bookkeeping, payroll processing, tax preparation (for all target countries), audit support, financial reporting, and administrative duties.

Q: How does the outsourcing process work?

A: The process typically begins with a consultation to understand your firm's specific needs. We then propose a customized solution, assign a dedicated team, and establish secure communication channels and workflows. Our goal is to make the transition seamless and integrate our team as an extension of yours.

Q: How do you ensure the quality of work from your outsourced professionals?

A: All our professionals are highly qualified accountants and financial experts with relevant experience and certifications. We have a robust quality control process that includes regular reviews and performance monitoring to ensure the highest standards of accuracy and professionalism.

Q: How does time zone difference affect collaboration?

A: We manage the time zone differences by assigning dedicated teams who are trained to work in a way that aligns with your business hours, ensuring seamless communication and timely delivery of work. We use cloud-based platforms and real-time communication tools to keep you connected with your team throughout the day.

Recruitment FAQs

Q: What kind of accounting professionals can you recruit for our firm?

A: We can source and recruit a wide range of professionals, including Bookkeepers, Tax Accountants, Audit Specialists, Financial Analysts, Payroll Clerks, and Senior Accountants, all with expertise relevant to the UK, USA, Australia, and Ireland markets.

Q: How do you source and vet candidates?

A: Our recruitment process is rigorous. We use a combination of our extensive professional network, targeted searches, and a multi-stage vetting process that includes skills assessments, reference checks, and detailed interviews to ensure we only present the most qualified and culturally-aligned candidates.

Q: What is the typical turnaround time for recruitment?

A: The timeline can vary depending on the specific role and complexity of the requirements. However, we are committed to an efficient process and will provide you with a clear timeline after our initial consultation. Our goal is to present a shortlist of top candidates as quickly as possible without compromising on quality.

Security and Pricing FAQs

Q: How do you ensure the security and confidentiality of our client data?

A: Data security is our top priority. We use secure, encrypted platforms for all data transfer and storage. Our professionals are trained on strict data privacy protocols and are bound by confidentiality agreements. We comply with relevant data protection regulations in each country we serve.

Q: How is your pricing structured?

A: Our pricing is flexible and depends on the scope of services you require. We offer various models, including fixed-fee, hourly rates, and dedicated team options. We will provide a transparent and detailed quote tailored to your specific needs after our initial consultation.

Q: Is there a long-term contract required?

A: We offer flexible contract options to suit your needs. We are confident in the value we provide and aim to build a long-term partnership based on results and mutual trust.